Search results for "whatsapp"

Order Auto Confirmation via Whatsapp

WhatsApp Order Confirmation Automation is a system that automatically sends a confirmation message to customers immediately after they place an order. Instead of manually contacting each customer, the process is fully automated, fast, and reliable—ensuring every order is confirmed without delay.

Connect Your WhatsApp Account in eGrow

Learn how to connect your WhatsApp Business number to eGrow V2 using Meta’s official WhatsApp Cloud API.

How to Launch a WhatsApp Campaign in eGrow

WhatsApp campaigns in eGrow allow you to send bulk messages to your customers using approved WhatsApp templates. This guide walks you through the steps to create, schedule, and launch a WhatsApp campaign, then track its performance from your dashboard.

Create Your First WhatsApp Template in eGrow

With eGrow, creating and managing WhatsApp message templates has never been easier. Templates allow you to automate communication, keep messages consistent, and save time while interacting with your customers.

Inbox

The Inbox section in eGrow is a centralized communication hub that allows businesses to manage all customer conversations in one place. It brings together messages from channels such as WhatsApp, enabling teams to respond faster, stay organized, and never miss an important customer interaction.

eGrow Messaging Pricing: Utility vs Marketing Messages Explained

Clear and transparent pricing is essential for any business using WhatsApp automation. With eGrow, message costs are simple, predictable, and aligned with real business use cases. This article explains the difference between Utility and Marketing messages, how they are used, and how much they cost on the eGrow platform.

How eGrow Helps You Organize Orders in One Dashboard

Managing orders from WhatsApp or other channels can get confusing when everything is spread across chats and files. With eGrow, all your orders are centralized in one dashboard, making it easy to track, assign, and update each order from one place. Follow these simple steps to organize your orders efficiently.

Introduction to automation

Automation is the process of setting up rules that make your system take certain actions automatically. it has become one of the most powerful tools in modern e-commerce. Whether you're managing orders, sending follow-up messages, or coordinating with your team, automation allows you to handle repetitive tasks automatically so you can focus on what matters: growing your business.

Installing the Kargo Expresse Template in eGrow

Managing WhatsApp conversations and automations doesn’t have to be complicated. With eGrow, you can start fast using ready-made automation templates and then tailor them to fit your business needs. This saves time and helps you deliver professional replies without building workflows from scratch.

How to link Your Whatsapp Business app number to eGrow

Installing the Vitalogs Template in eGrow

Tired of copying and pasting customer details every time you need to ship an order? By using the Vitalogs template in eGrow, you can bridge the gap between your sales and your shipping department instantly. This automation ensures that every time an order reaches a specific stage, the parcel is created in Vitalogs automatically.

How to Integrate your Shopify Store

This guide explains how to connect your Shopify store to eGrow using the Shopify Developer (Partner) Dashboard. Once connected, your orders, customers, and products will automatically sync with eGrow.

Manage orders

The Orders section gives you full control over all customer orders in one centralized dashboard. From here, you can view, create, import, and export orders, track payment statuses, monitor order stages, and manage order details in real time. Powerful filters help you quickly find orders by payment type, status, pipeline, or assigned user, ensuring faster processing, better organization, and smoother order management across your business.

how to connect new integrations

Connect eGrow with your favorite tools and services to automate your workflows. Seamlessly integrate e-commerce platforms, delivery partners, AI tools, and custom webhooks to centralize operations, reduce manual work, and scale your business efficiently.

Call center management

Configure your call center workflow to ensure smooth and efficient order handling. In this section, you can set the number of call retries, adjust waiting times between attempts, and define what happens to orders that cannot be reached. These settings help automate call center operations, reduce manual work, and ensure that unresponsive orders are routed to the correct stage for follow-up or closure.

Create and manage your stores

Manage all your stores seamlessly from a single dashboard. This section allows you to connect, organize, and monitor multiple stores, giving you a unified view of all incoming orders across your sales channels. Easily track performance, stay updated on order activity, and maintain full control over every store without switching between platforms.

Team management

Comprehensive resources designed to help teams work smarter and collaborate more effectively. This category covers best practices for communication, coordination, team development, and building a positive work culture. Explore guides and insights that support stronger teamwork, higher productivity, and sustainable growth across your organization.

Setup your sales channel

The Sales Channels section allows you to manage all the platforms through which your orders are received—such as online stores, marketplaces, or external integrations. From here, you can set a default sales channel for the system, create new channels, and organize them for better tracking and reporting. This page provides an overview of all existing channels, including their names, linked stores, and creation or update dates. When no channels are added yet, the section remains empty until you create your first sales channel through the New Sale Channel button.

Order stages management

Order stage management allows you to customize and organize your order workflow according to your business process. This guide explains how to add, match, rename, and delete stages within the order view, giving you full control over how orders move