Once an order is confirmed, it still has to be picked, packed, and made ready before a carrier can take it. The Processing Center is the workspace for exactly that step โ it gathers every confirmed order that's waiting to be prepared, so your warehouse team always knows what to pack next. Open it at https://v2.egrow.com/centers/processing.
How the Processing Center works
Like eGrow's other centers, Processing serves you one order at a time instead of a long list to scroll. You focus on the order in front of you, prepare it, and move to the next โ with a live count of how many are left so you can see your progress through the day.
For each order you can see everything you need to pack it correctly:
- The customer โ their name, and a badge showing how many orders they've placed before (a repeat buyer is worth extra care) and which sales channel the order came from.
- The products โ the exact items and quantities to pick and pack, with the option to open a product for full details.
- Notes โ add a note to the order for anything the next step should know (a special instruction, a missing item, a substitution).
Working an order
- Read the order โ confirm the items and quantities match what you're packing.
- Pick and pack the physical goods.
- Add a note if anything is unusual.
- Mark the order ready to advance it to the next stage โ it leaves Processing and appears in the Shipping Center.
If an order can't be prepared right now (you need to check something, or an item is short), use Skip to set it aside and come back to it โ it stays in the queue rather than blocking the ones behind it.
Where it fits in the journey
Orders arrive in Processing after they're confirmed in the Confirmation Center, and leave for the Shipping Center once packed. If you discover an item is unavailable while packing, the order belongs in the Out of Stock Center instead, where you can wait for stock, swap the item, or cancel. See how all the stages connect in The Order Centers, Explained.
Tip: set up inventory rules so that reaching the processing (and shipping) stage automatically moves each item's quantity out of available stock. Your counts then stay accurate as a natural side effect of packing โ no separate stock adjustment needed.