2 min read

Creating Discounts in eGrow

Reduce prices to win customers: discount types (Amount off products, Buy X Get Y), code vs automatic methods, percentage/fixed value, what it applies to, rules, and the Active/Scheduled/Expired/Disabled statuses.

Discounts let you reduce prices to win and reward customers β€” a code for a campaign, or an automatic deal that applies on its own. Create and manage them at https://v2.egrow.com/discounts.

Step 1 β€” Choose the discount type

When you create a discount, you first pick how it works:

  • Amount off products β€” take a percentage or fixed amount off specific products or collections.
  • Buy X Get Y β€” reward a purchase with a discount on another item (e.g. buy one, get the second at a reduced price).

Step 2 β€” Choose the method

  • Discount Code β€” the customer enters a code at checkout to get the discount. You can type your own or use Generate to create a random one. A discount can have several codes, each with its own usage tracking.
  • Automatic Discount β€” no code needed; it applies automatically whenever the conditions are met.

Step 3 β€” Set the value and what it applies to

  • Value type β€” Percentage (e.g. 15% off) or Fixed Amount (e.g. 20 off).
  • Value β€” the number itself.
  • Applies to β€” All products, or Specific products (and even specific variants) that you search for and select.

Rules and requirements

  • Requirement type β€” set a condition before the discount kicks in (for example a minimum on the order).
  • Only apply once per order β€” stop a single discount from stacking on itself within one order.
  • Combines with β€” control whether this can be used alongside other product discounts.

Status: from scheduled to expired

Every discount has a clear status so you always know what's live:

  • Active β€” running now.
  • Scheduled β€” set to start later.
  • Expired β€” its end date has passed.
  • Disabled β€” turned off by you.

You can also see usage by code to know exactly how often each code was redeemed.

Tip: use a code discount for a specific campaign you promote (so you can measure it by usage), and an automatic discount for always-on offers like a first-order deal.

What's next

Pair discounts with an WhatsApp campaign to promote the code, and add custom fees if you charge for COD or delivery.

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