Account, Team & Settings
Your workspace, people, and permissions.
Team management
Comprehensive resources designed to help teams work smarter and collaborate more effectively. This category covers best practices for communication, coordination, team development, and building a positive work culture. Explore guides and insights that support stronger teamwork, higher productivity, and sustainable growth across your organization.
Change system language
General Settings allow you to configure the core preferences of your application in one place. From this section, you can set the application name and choose the default language (English, French, Spanish, Arabic, or German), ensuring the platform is localized and adapted to your team’s and customers’ needs.
Managing Users & Teams
Invite people to your eGrow account and control what they can do. This guide explains how access works (admins vs teams and permissions), how to invite and manage users, how to build teams and assign permissions, and how to configure member presence and commissions.
Securing Your Account: Password, 2FA, Passkeys & Devices
The complete guide to eGrow's Security settings — set or change your password, turn on two-factor authentication (authenticator app or email) with recovery codes, require 2FA for your team, add passkeys for fingerprint/face sign-in, and review and log out devices and trusted devices.
Screen Recording: Monitoring Your Team's Work
Record your agents' screens while they work in eGrow for quality, coaching, and accountability — configure the policy (required vs optional, browser tab vs full screen, clip length, retention, targeting), watch agents live, and review, download, or delete recordings.
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