1 min read Video included

Error linking a new WhatsApp number: "(#100) invalid parameter"

Almost always means your WhatsApp account is still under review at Meta. You cannot link a new number until the review finishes.

When enabling a number you have linked to eGrow, "(#100) invalid parameter" usually has nothing to do with the parameters you entered โ€” your WhatsApp account is under review at Meta, and no new number can be linked while that is running.

Check the account status

  • Go to Meta Business Manager โ†’ Business Settings โ†’ WhatsApp Accounts.
  • Look for the status Review in Progress on the account.

What to do

  • Wait for the review. Meta is verifying your business details and compliance; it takes from a few hours to several business days.
  • Retry once it says Approved โ€” go back to eGrow, enable the number again and enter your 6-digit PIN.
  • The integration then completes normally.
Good to know: The review cannot be bypassed, and retrying during it will keep returning the same error. If the review has clearly finished and the error persists, contact eGrow support.

Was this article helpful?

Next

Getting to Know Your Inbox ๐Ÿ’ฌ

Related Articles

Can't find what you're looking for?

Our support team is here to help. Submit a ticket and we'll get back to you as soon as possible.

Contact Support
Need Help?