Quick tips

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How to connect your Shopify store

How to link your Shopify store to eGrow to sync your orders and manage them directly from your dashboard.

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How to recover Shopify abandoned carts

How to sync Shopify abandoned carts with eGrow to manage and follow up.

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How to automatically distribute orders to team members

How to enable automatic order assignment and set the distribution rules for your team members.

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How to automatically distribute conversations

How to configure automatic conversation assignment to distribute incoming messages among your team members.

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How to update your WhatsApp profile

How to modify your WhatsApp profile information and settings within the eGrow platform.

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How to send confirmed orders to carriers automatically

How to configure your eGrow account to automatically transmit confirmed orders to your selected shipping carriers.

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How to add a payment method to WhatsApp Manager

How to add a payment method to your WhatsApp Manager account within the Meta Business Manager.

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How to create a WhatsApp template with AI

How to generate custom WhatsApp message templates using the integrated AI tool.

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How to cancel your subscription

How to end your eGrow subscription and stop future billing cycles.

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How to request a refund

How to submit a refund request for your eGrow account balance or transactions.

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How to update your WhatsApp template

How to modify the content and structure of your WhatsApp message templates for customer communication.

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How to upgrade your eGrow plan

How to change your current subscription plan to a different tier within your eGrow account settings.

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How to auto confirm orders via WhatsApp

How to set up automatic order confirmation messages sent to customers through WhatsApp.

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How to book a meeting with the support team

How to schedule a call with the eGrow support team to discuss your account or technical questions.

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How to set up a follow-up WhatsApp automation

How to configure automated WhatsApp messages to follow up on your orders.